Solution Engineer Senior

Job Summary:

Responsible for analyzing and gathering business and technical requirements to design and document fit-for-purpose solutions. Contributes to solution development, design, integration and testing, and configuration of technology solutions ensuring that delivered solutions adhere to defined architecture and security standards. Works closely with with cross-functional teams, vendors, and business partners to ensure smooth execution and continuous improvement in solution performance and quality. Ensure seamless solution implementation and effective issue resolution.

Key Responsibilities:

Supports the design of fit-for-purpose solutions by collaborating with stakeholders to identify integration points and ensure alignment with business processes and goals. Supports technical analysis, design and customization of potential solutions including evaluating the technical fit and viability of commercial-off-the-shelf products versus custom built solution. Develops and maintains technical design documents, workflows, and architecture diagrams. Assists in defining and executing the test strategy and validating solutions against business objectives. Ensures smooth interoperability by validating integrations and documenting configuration steps. Identifies and communicates potential technical dependencies and risks. Works with vendors and IT service providers to address technical issues, evaluate and improve product functionality and ensure proper configuration according to design specifications. Designs and implements data migration solutions to ensure data accuracy and reliability. Develops, designs, tests, maintains and configures solutions and systems as needed. Serves as subject matter expert and point of contact on content, processes, procedures and functionality associated with assigned applications for projects and application support (as needed). Documents recommendations to enhance business process efficiency and increase adoption of standard application features and capabilities, aligning solutions with enterprise standards. Supports continuous improvement initiatives by following established design standards and learning to identify potential enhancements in solution design or workflow efficiency. Assists technical and infrastructure groups in understanding the solution design and specifications. Works closely with IT technical service providers to ensure outsourced work packages are delivered to specifications, meeting key parameters of quality, schedule, cost, data privacy, security, performance, and scalability. Participates in formal design reviews, cybersecurity reviews and code reviews (where applicable) to ensure the detailed design specifications have been understood and coding standards and cybersecurity regulations have been adhered to by the development team(s).

Competencies: Security & Compliance Principles - Applies standards, tools, and best practices to embed security, privacy, and compliance into the design/build/test