Michael Taurai Mutero

I am an IT professional committed to integrity, excellence, and service. With strong skills in workflow optimization, technical documentation, and team collaboration, I leverage modern tools such as AI transcription and screen recording to make complex processes clear and accessible. Guided by my Christian values, I approach technology as a form of stewardship using innovation responsibly, communicating with compassion, and ensuring that my work empowers people as much as it strengthens systems. My focus is on delivering precise, ethical, and impactful solutions that build trust and contribute to organizational growth

Jotform a paperless office

T Workflow Optimization: Designed and implemented SOPs across helpdesk, network, cybersecurity, and change management, improving efficiency and consistency.
Digital Transformation: Leveraged AI transcription and screen recording tools to streamline documentation, reducing onboarding time for new staff.