Vice President, Production Services Specialist II, Application Production Services & Engineering

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

The Markets Application Production Services (MAPS) group is a global group responsible for the management of production systems across Global Markets Technology. The group works closely with the business and provides application support. The group closely interacts with the development and infrastructure teams to manage all changes to the production environment. MAPS has a strong focus on operational excellence and process improvement. Bank of America Merrill Lynch is looking to hire an experienced Application Support Specialist to join our Global Markets Post Trade Technology and Operations support - Markets Application Production Services Team.

You will join a regional team based in several locations whose primary focus will be on providing front line support for Equity, Fixed Income, Derivatives, Clearing, Settlements, Risk and P&L related to Global Markets Operations & Middle Office. This is an excellent opportunity to join a well-established team; supporting core Python, RDBMS' like Oracle, MSSQL, Sybase, Object Oriented DBs like MongoDB & AMPS based applications, while partnering with our development team to provide support for state-of-the-art, real-time, high availability systems developed with cutting edge technologies.

Responsibilities:

Deliver application support for in-house applications and vendor products used by Global Markets Securities operations teams.
Triage and Manage production Incidents to restore service as swiftly as p