Systems Engineer ( Microsoft Enterprise Systems Support)

Applications are invited from suitably qualified and experienced candidates to fill the
following positions on a fixed term basis. Prospective female candidates are encouraged
to submit their applications.

Key Responsibilities:
Reporting to the Principal Systems Engineer, the successful candidate will be required to;
• Develop and maintain the strategic roadmap for the entire Microsoft enterprise stack.
• Design and architect scalable, secure, and high-performance solutions using
Microsoft and related technologies.
• Evaluate new Microsoft technologies and services, providing recommendations for
adoption based on business needs.
• Lead the implementation, migration, and configuration of complex Microsoft
workloads (Exchange, Share. Point, Teams, Active Directory, etc.).
• Serve as the primary authority on Microsoft security and compliance tools
• Develop and enforce data governance, data loss prevention (DLP), and information
protection policies.
• Conduct regular security assessments and audits of the Microsoft environment and
lead remediation efforts.
• Monitor system health, performance, and usage, proactively addressing potential
issues.
• Collaborate with other IT teams, business analysts, and stakeholders to understand
requirements and deliver effective solutions.
• Create and maintain detailed technical documentation, architecture diagrams, and
operational procedures.
• Plan and oversee software and operating system upgrades and track Microsoft and
end point security system licensing.
• Attend to queries logged on the helpdesk via the telephone, email, web portal as well
as walk in internal and external customers.
• Ensure that disaster recovery and application recovery procedures are available for
Microsoft applications
• Ensure that regular backups are carried out and that the backup media are safely
stored.

Qualifications and Experience
• Degree in Computer Science/Higher National Diploma in Computer Science or
equivalent
• Membership of a recognized professional institution
• Two years’ experience with Microsoft software
• Microsoft Certified Systems Engineer (MCSE) – covering Windows 10, Windows
Server 2016, and System Centre Configuration Manager (SCCM) or Current
Microsoft role-based certifications equivalent to MCSE, such as:
✓ Microsoft Certified: Windows Server Hybrid Administrator Associate
✓ Microsoft 365 Certified: Endpoint Administrator Associate
✓ Microsoft 365 Certified: Modern Desktop Administrator Associate
✓ Microsoft Certified: Azure Administrator Associate
Special Attributes/Skills
• Knowledge of design, configuration, security, implementation and management of
computer solutions
• Ability to plan deploy, and support Microsoft software
• Good working knowledge of Firewall, Proxy, Microsoft Exchange Email and Antivirus.
• Good coordination, administration, communication and interpersonal skills

Reporting to the Principal Systems Engineer, the successful candidate will be required to;
• Develop and maintain the strategic roadmap for the entire Microsoft enterprise stack.
• Design and architect scalable, secure, and high-performance solutions using
Microsoft and related technologies.
• Evaluate new Microsoft technologies and services, providing recommendations for
adoption based on business needs.
• Lead the implementation, migration, and configuration of complex Microsoft
workloads (Exchange, Share. Point, Teams, Active Directory, etc.).
• Serve as the primary authority on Microsoft security and compliance tools
• Develop and enforce data governance, data loss prevention (DLP), and information
protection policies.
• Conduct regular security assessments and audits of the Microsoft environment and
lead remediation efforts.
• Monitor system health, performance, and usage, proactively addressing potential
issues.
• Collaborate with other IT teams, business analysts, and stakeholders to understand
requirements and deliver effective solutions.
• Create and maintain detailed technical documentation, architecture diagrams, and
operational procedures.
• Plan and oversee software and operating system upgrades and track Microsoft and
end point security system licensing.
• Attend to queries logged on the helpdesk via the telephone, email, web portal as well
as walk in internal and external customers.
• Ensure that disaster recovery and application recovery procedures are available for
Microsoft applications
• Ensure that regular backups are carried out and that the backup media are safely
stored.

Applications should be received by not later than 22nd January 2026 and should be addressed to:- The Head: Corporate Services (A) ZESA Holdings (Pvt) Ltd 25. Samora Machel Avenue P. O. Box 377 Harare OR emailed to recruitment@zesaholdings.co.zw Please note that only shortlisted candidates will be responded to