Growth and Field Operations Lead (Marketing Officer)

SME Association of Zimbabwe is seeking to recruit a Growth and Field Operations Lead (Marketing Officer) for our Harare office. The position is responsible for the aggressive expansion of the association’s membership base through field-based cluster mapping and the leadership of a high-performance sales team.

• A Degree in Marketing, Business Studies, or a related field.
• At least three to five years’ experience in a sales-driven role within Microfinance, FMCG, or the Telecom/Mobile Money sector.
• Deep understanding of the Zimbabwean informal economy, including cluster structures and "mukando" culture.
• Proven experience in managing and motivating commission-based sales teams.
• Demonstrated capacity to operate in a high-pressure, field-based environment (70-80% of time spent in the field).
• Strong communication skills with fluency in Shona and English (Ndebele is an added advantage).
• Strong digital skills and proficiency in using mobile applications for reporting and tracking.

• Mapping high-potential MSME clusters to identify recruitment opportunities.
• Developing and implementing "go-to-market" strategies tailored to specific trades and MSME sector dynamics.
• Recruiting, training, and daily management of a team of ground-level Field Sales Representatives.
• Setting and monitoring daily, weekly, and monthly recruitment and deposit targets for the field team.
• Organizing "Market Storms" and physical activations to build brand visibility and trust within the MSME sector.
• Identifying and engaging with market influencers and cluster leadership to facilitate membership entry.
• Driving the adoption of the SMEAZ digital platforms by ensuring field-level digital onboarding of new members.
• Ensuring the transition from digital-only marketing to a "High-Touch" physical sales model.

Please submit your application via this link: https://www.optimizehire.org/apply-job?i=Nzcx and select the Growth and Field Operations Lead (Marketing Officer) position from the Job Opening drop-down menu. For more information about our organisation, please visit our website at https://saccos.smeaz.org.zw/. We are an equal opportunity employer.Click to Apply / View More Information

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