German speaking - Quality Assurance

RATED · 100 Full-time
Location
Cape Town Region, Western Cape, South Africa
Application Deadline
Sep 14, 2026

Job Description

Functional Responsibilities: Working knowledge of MS Office applications (Excel, Word, PowerPoint, Outlook) Transaction Monitoring - Monitors and audits transactions performed by CSRs against internal and/or external quality assu rance requirements to deliver excellent customer experience. Ensures that transaction monitoring goals requirements are met. This monitoring should lead to relevant findings that will impact business needs Reporting - Creates & updates Customer Experience reports (e.g.…

About Jai Search Consultancy

Company listed on Adzuna. Jai Search Consultancy is active in Gauteng, South Africa.

Quick Info
Category
it
Posted
2 weeks, 2 days ago
Last Updated
2 weeks, 2 days ago
Views
22 views
Skills Required
Customer Experience Microsoft Excel Microsoft Office Microsoft Outlook Microsoft PowerPoint Microsoft Word
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