German speaking - Quality Assurance
Cape Town Region, Western Cape, South Africa
Sep 14, 2026
Job Description
Functional Responsibilities: Working knowledge of MS Office applications (Excel, Word, PowerPoint, Outlook) Transaction Monitoring - Monitors and audits transactions performed by CSRs against internal and/or external quality assu rance requirements to deliver excellent customer experience. Ensures that transaction monitoring goals requirements are met. This monitoring should lead to relevant findings that will impact business needs Reporting - Creates & updates Customer Experience reports (e.g.…
About Jai Search Consultancy
Company listed on Adzuna. Jai Search Consultancy is active in Gauteng, South Africa.
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