ICT Manager

Information, Communications and Technology (ICT) Manager
• Harare

Key Responsibilities:
• Develop and implement ICT strategies, policies, and standards aligned with organisational goals
• Maintain robust and secure IT infrastructure, networks, hardware, and software
• Lead systems administration, data security, backup, and disaster recovery processes
• Oversee information systems supporting research operations and data management
• Provide technical support, troubleshooting, and capacity building for staff
• Manage relationships with IT vendors, service providers, and technology partners
• Ensure compliance with data protection and cybersecurity best practices
• Maintain IT asset register and manage technology procurement
• Support digital innovation and continuous improvement initiatives
• Document systems, procedures, and configurations for continuity and support
• Supervises ICT departmental staff members
• Carries out performance appraisals of departmental staff
• Represents Zvitambo at various stakeholder meetings, conferences and engagements.
• Approves procurement decisions as a member of the procurement committee
• Participates in the selection and recruitment of new staff for Zvitambo
• Identify operational challenges and recommend solutions
• Recruit ICT department staff
• Orient ICT departmental staff on their Responsibilities and conduct, departmental policies, organization policies and ICT SOP and communication standards.
• Train in IT troubleshooting procedure, reporting of problems and documentation.
• Conduct training of staff on available ICT Systems and Resources.

• Bachelor’s degree in Information Technology, Computer Science, or related field, Master’s degree in the relevant field is a distinct advantage
• Additional certifications in ICT speciality field are a distinct advantage
• At least 5 O Level Passes including English
8–10 years relevant Experience, including IT management or senior technical roles
• Strong knowledge of network installation and administration, cybersecurity, cloud services, and server technologies
• Proven expertise in systems administration, network installation, cybersecurity, and IT infrastructure planning.
• Strong leadership, analytical, and project management Skills.
• Excellent analytical, communication, and stakeholder
• engagement Skills
• Growth
• oriented mindset and openness to continuous professional development.
• Experience in non
• profit or research environments is an added advantage
• Fluency in English (and Ndebele or Shona).

• Develop and implement ICT strategies, policies, and standards aligned with organisational goals
• Maintain robust and secure IT infrastructure, networks, hardware, and software
• Lead systems administration, data security, backup, and disaster recovery processes
• Oversee information systems supporting research operations and data management
• Provide technical support, troubleshooting, and capacity building for staff
• Manage relationships with IT vendors, service providers, and technology partners
• Ensure compliance with data protection and cybersecurity best practices
• Maintain IT asset register and manage technology procurement
• Support digital innovation and continuous improvement initiatives
• Document systems, procedures, and configurations for continuity and support
• Supervises ICT departmental staff members
• Carries out performance appraisals of departmental staff
• Represents Zvitambo at various stakeholder meetings, conferences and engagements.
• Approves procurement decisions as a member of the procurement committee
• Participates in the selection and recruitment of new staff for Zvitambo
• Identify operational challenges and recommend solutions
• Recruit ICT department staff
• Orient ICT departmental staff on their Responsibilities and conduct, departmental policies, organization policies and ICT SOP and communication standards.
• Train in IT troubleshooting procedure, reporting of problems and documentation.
• Conduct training of staff on available ICT Systems and Resources.

Interested candidates should complete the application form at https://form.jotform.com/253341404795559 and attach your CV, cover letter and any supporting documents in a single document. Application Deadline: 14 December 2025 12:00am. Only shortlisted candidates will be contacted. Zvitambo is an equal opportunity employer.Click to Apply

Additional Links:
• Click to Apply: https://form.jotform.com/253341404795559 (opens in new window)