Marketing Officer

The Biotech Institute is a hybrid academic–biotech organisation specialising in cutting
• edge genomics services, research, and graduate/postgraduate Education in molecular biotechnology and genomics.

Key Responsibilities:
The successful candidate will be responsible for (depending on level – Officer vs Graduate Trainee):
• Client Acquisition & Relationship Management
• Identify, approach and onboard new clients across hospitals, clinics, private labs, universities, research institutes, NGOs and industry.
• Manage key accounts, ensuring high client satisfaction, repeat business and upselling of additional services.
• Maintain regular professional communication with clients via visits, calls, email, webinars and conferences.

• Essential (for both Marketing Officer & Graduate Trainee):
• A Bachelor’s degree in Marketing, Business, Economics, Biotechnology, Biochemistry, Life Sciences, or a related field.
• Demonstrable interest in biotechnology, diagnostics, genomics or healthcare and willingness to learn technical concepts.
• Strong communication and presentation Skills (written and verbal), able to engage confidently with professional clients.
• Proven IT literacy, including:
• Proficient use of standard office tools (Word, Excel, Power. Point).
• Comfortable working with CRMs and online collaboration tools.
• Demonstrated ability or strong interest in using AI tools for research, content creation, advertising and marketing automation.
• High levels of integrity, diligence, loyalty to organisational values, and respect for confidentiality.
• Evidence of strategic thinking and initiative (e.g. leading projects, student societies, small businesses or community initiatives).
• Valid driver’s licence – mandatory.
• Valid passport (or ability to obtain one within a short period) and willingness to travel, including outside Zimbabwe – mandatory.

The successful candidate will be responsible for (depending on level – Officer vs Graduate Trainee):
• Client Acquisition & Relationship Management
• Identify, approach and onboard new clients across hospitals, clinics, private labs, universities, research institutes, NGOs and industry.
• Manage key accounts, ensuring high client satisfaction, repeat business and upselling of additional services.
• Maintain regular professional communication with clients via visits, calls, email, webinars and conferences.

Interested and qualified candidates are invited to submit the following (as one pdf document): Application letter / cover letter clearly stating whether you are applying for: A. Marketing Officer, or B. Graduate Trainee – Marketing & Business Development Detailed CV (maximum 4 pages), including at least three contactable referees. Copies of academic and professional certificates (combined into a single PDF where possible).Please email your application to: applications@biotechinst.com, with the. Email subject line: “Marketing Officer – [Your Name]” or “Graduate Trainee – Marketing & Business Development – [Your Name]” Applications will be reviewed on a rolling basis, and only shortlisted candidates will be contacted for interviews.Click to Apply

Additional Links:
• Click to Apply: https://www.biotechinst.com (opens in new window)