B2B Debt Collector

We are seeking a dedicated B2B Debt Collector to join our dynamic team. In this role, you will be the crucial link between our clients and their debtors, managing a portfolio of commercial accounts and turning complex financial challenges into successful recoveries.
This is a fantastic opportunity for someone who thrives in a target
• oriented environment and gains satisfaction from achieving clear, tangible results.

Key Responsibilities:
• Manage a portfolio of B2B debt collection cases from initial assignment to final resolution.
• Proactively contact business debtors via phone, email, and written correspondence to negotiate repayment plans.
• Investigate and verify the validity of debts and the financial status of debtor companies.
• Build and maintain professional relationships with both clients and debtors, acting as a brand ambassador for Collective Business Solutions.
• Accurately document all interactions, agreements, and account updates in our case management system.
• Achieve and exceed individual and team recovery targets and KPIs.
• Provide regular updates and reports to clients on the status of their accounts.

• Minimum of 3 years' proven Experience in a dedicated B2B debt collection or commercial credit control role.
• Demonstrable Experience managing a ledger and achieving collection targets, preferably within a B2B collection agency or a corporate credit department.
• In
• depth understanding of the end
• to
• end debt collection lifecycle, from first
• party collections to third
• party recovery.
• Solid knowledge of the Legal, Mediation, and Insolvency processes as they relate to debt recovery (e.g., issuing statutory demands, understanding winding
• up petitions).
• Proficiency in using a modern CRM or case management system for accurate record
• keeping and reporting.

• Manage a portfolio of B2B debt collection cases from initial assignment to final resolution.
• Proactively contact business debtors via phone, email, and written correspondence to negotiate repayment plans.
• Investigate and verify the validity of debts and the financial status of debtor companies.
• Build and maintain professional relationships with both clients and debtors, acting as a brand ambassador for Collective Business Solutions.
• Accurately document all interactions, agreements, and account updates in our case management system.
• Achieve and exceed individual and team recovery targets and KPIs.
• Provide regular updates and reports to clients on the status of their accounts.

If you are a motivated professional ready to make a significant impact, we would love to hear from you. Please submit your CV and a brief cover letter outlining your suitability for this role to talent@collectivebusiness.co.zw by 16 November 2025.