Deskside Support Team Lead - Onsite

Deskside Support Team Lead Job Summary The Deskside Support Team Lead is responsible for leading and coordinating the daily activities of the Deskside Support team to ensure the delivery of high-quality IT support services to end users. The role combines hands-on technical expertise with leadership responsibilities, including resource management, service delivery oversight, incident escalation management, customer engagement, and continuous improvement initiatives. The Team Lead acts as the pri…