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Manager, SMB Business Development - Retention

DoorDash

Remote
Location
Remote (International)
Application Deadline
Jan 20, 2026

Job Description

About the TeamThe SMB Business Development team is responsible for managing key partnership moments with our most strategic restaurant partners. Our team steps in at pivotal times-such as contract renewals, exclusivity negotiations, and high-impact strategic initiatives-to ensure long-term success before transitioning accounts back to the broader Account Management team. We collaborate cross-functionally with Product, Strategic Finance, Selection, US Local Markets, and Legal to drive retention, exclusivity, and deal efficiency at critical junctures.About the RoleAs Manager, SMB Business Development - Retention, you will lead our efforts to drive success in key partnership moments, ensuring that our most valuable restaurant partners maximize their potential on our platform. You will own strategic interventions that drive retention and exclusivity, execute high-stakes deal strategies, and enhance product adoption during pivotal phases of the restaurant partnership lifecycle. Additionally, you will lead a team of four direct reports, focusing on their growth and effectiveness in executing high-impact partnership engagements. This role requires a strategic mindset, strong negotiation skills, and cross-functional collaboration.You will report to our Sr. Manager of Top Restaurant Partnerships within the Rx Success organization. We expect this role to be flexible with the opportunity to work remotely or from a DoorDash office. You will need the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business-related necessities.You're excited about this opportunity because you will...Own Key Partnership Moments - Drive successful engagement at critical phases such as renewals, exclusivity negotiations, and strategic initiatives before transitioning accounts back to Account Management.Lead a High-Performing Team - Manage and develop three direct reports, fostering career growth and performance excellence.Drive Stra

Requirements

Requirements will be detailed in the application process.

Responsibilities

Responsibilities will be detailed during the interview process.

How To Apply

Apply online at: https://www.themuse.com/jobs/doordash/manager-smb-business-development-retention

Quick Info
Category
Other
Posted
1 day, 2 hours ago
Last Updated
20 hours, 59 minutes ago
Skills Required
Remote work skills

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