Senior Systems Administrator

The purpose of the job is to spearhead the implementation, migration and optimisation of enterprise business systems, acting as the technical lead and project lead coordinator between vendors, internal users, and management. To ensure the availability, security, and optimisation of IT infrastructure, while driving digital transformation through AI and process automation to enhance efficiency and competitiveness in the insurance sector.

Key Responsibilities:
1. ERP Implementation & Migration (Core Mandate)
• Lead the OS, ERP or CRM or any other business process system migration and integration across for the business.
• Develop project plans, budgets, and timelines, and coordinate with vendors and internal project teams.
• Ensure seamless migration from legacy systems into adopted systems.
• Champion user adoption through training, change management, and post
• go
• live support.
2. IT Infrastructure & Systems Oversight
• Oversee server, network, and systems performance monitoring, ensuring availability, security, and resilience.
• Establish and enforce IT policies, backup schedules, disaster recovery, and cybersecurity frameworks.
• Supervise installation, configuration, and upgrades of hardware, operating systems, and applications, delegating routine tasks to the Assistant.
• Ensure IT compliance with IPEC, ISO, ZINARA, and other regulatory Requirements.
3. Automation & Cyber Security
• Identify, evaluate, and implement opportunities for process automation in core insurance operations (claims processing, underwriting, customer onboarding etc).
• Explore and deploy AI and machine learning tools for fraud detection, customer analytics, predictive modelling, and chatbot/virtual assistant integration.
• Ensure ethical, compliant, and cost
• effective application of automation and AI in line with company strategy and regulatory frameworks.
• Act as the internal champion for digital transformation, training staff on new automation tools and monitoring adoption.

1. Required to have a bachelor’s degree in computer science, Information Systems, or related field.
2. Professional certifications (e.g. Microsoft Certified Systems Engineer/Administrator, VMware or Cisco) are an added advantage.
3. Project management Requirements also an added advantage.
4. Data Protection Officer Certification also an added advantage.

1. ERP Implementation & Migration (Core Mandate)
• Lead the OS, ERP or CRM or any other business process system migration and integration across for the business.
• Develop project plans, budgets, and timelines, and coordinate with vendors and internal project teams.
• Ensure seamless migration from legacy systems into adopted systems.
• Champion user adoption through training, change management, and post
• go
• live support.
2. IT Infrastructure & Systems Oversight
• Oversee server, network, and systems performance monitoring, ensuring availability, security, and resilience.
• Establish and enforce IT policies, backup schedules, disaster recovery, and cybersecurity frameworks.
• Supervise installation, configuration, and upgrades of hardware, operating systems, and applications, delegating routine tasks to the Assistant.
• Ensure IT compliance with IPEC, ISO, ZINARA, and other regulatory Requirements.
3. Automation & Cyber Security
• Identify, evaluate, and implement opportunities for process automation in core insurance operations (claims processing, underwriting, customer onboarding etc).
• Explore and deploy AI and machine learning tools for fraud detection, customer analytics, predictive modelling, and chatbot/virtual assistant integration.
• Ensure ethical, compliant, and cost
• effective application of automation and AI in line with company strategy and regulatory frameworks.
• Act as the internal champion for digital transformation, training staff on new automation tools and monitoring adoption.

Send email with cover letter, cv and scanned certificates to recruitments20245@gmail.com with the subject line Senior Systems Administrator.