Customer Service Representative-Mountain/Pacific Time Zones

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.As a Customer Service Representative, you will provide routine service support to PNC customers who initiate contact with the Customer Care Center. This may involve questions regarding products, online directions, and their accounts. You will communicate directly with customers, as well as internal and external service partners to effectively resolve issues, questions, and service requests. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.Employees must provide the following additional requirements for success in a virtual role:• Work Space - A dedicated and confidential work space which includes a door that can be closed for privacy.• High speed internet - High speed internet service with a direct wired connection to a cable or fiber modem and router, capable of at least 20 mbps download and upload speeds. This connection must not be DSL, Satellite, dial up, Cellular, Microwave,
Broadband Powerline (BPL), or any other ISP that is not cable or fiber.
You must have wired connection in the room with the modem and router. Wireless internet is not permitted/supportedGenerally, this opening is expected to be posted for 48 business hours from 10/2/25, although longer with business discretion.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job DescriptionPerforms customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Delive

Requirements will be detailed in the application process.

Responsibilities will be detailed during the interview process.

Apply online at: https://www.themuse.com/jobs/pnc/customer-service-representativemountainpacific-time-zones